Modern technologies have the promise to make transportation faster, safer, more comfortable and greener. Due to the rapid pace in which they are introduced, chauffeur services are in an ongoing transformation. What can we expect from the sector in the near future?
Booking applications and customer management
Websites and applications on smartphones make sure that it is easier to book a chauffeur than ever before. Customers are able to compare prices and pick the service that suits them best. They can track their chauffeur in real time and know exactly when they arrive. Payment has never been as easy as it is today as well. With the click of a button customers pay the chauffeur in a safe manner. The same applications make it possible to give feedback. When an aspect of the service did not meet satisfaction, chauffeur services can make changes to make the experience for their customers even better.
Enhanced experience for customers
Applications on smartphones help improve the customer experience in general. On top of that, they make it easier to personalise trips. A customer’s favourite driver, car and preferred route can all be saved automatically and utilised the next trip. Virtual assistants play a significant role in personalization as well. They provide support 24/7 to handle bookings and answer questions. Stuur Chauffeurs is a chauffeur service that is on the forefront of implementing new technologies to improve the customer experience.
Technology for increased sustainability
The whole world is working hard to achieve more sustainable solutions. Chauffeur services can’t stay behind and the sector has seen some revolutions already. The most eye-catching is the introduction of electric vehicles. Instead of using polluting and limited fossil fuels, cars are using electricity for transportation. That is a significant step in the right direction. But how that electricity is generated plays a meaningful role as well.
Autonomous vehicles are still in development
Self-driving cars are not fully integrated yet. But there are autonomous features that already contribute to making transport greener and more comfortable. Cruise control is an excellent example. It allows cars to maintain the exact same speed, which makes driving more energy efficient. Other examples are automatic parking and lane keeping assist to increase safety.
Enhanced safety and security
Dashcams and other in-vehicle cameras provide extra security for drivers and passengers. They deter criminals and supply evidence if necessary. Other technologies that improve safety are panic buttons and emergency response systems for quick assistance in case of an accident or a security threat.
Management systems for chauffeur services
Thanks to digital solutions it has become easier for chauffeur services to plan ahead and measure performance. Efficient route planning when multiple customers need to be transported is just one example. It becomes possible to track the performance of a car and driver, for example regarding fuel consumption. Automated maintenance schedules and alerts when an issue might arise help keep the cars in optimal condition and prevent accidents.
In short, new technologies help improve safety, comfortability, sustainability and more when it comes to chauffeur services. Due to rapid developments the landscape of personal transport is in transition, which is good news for customers.
