Annual Digital Transformation conference focuses on latest trends and tech, with key CX and AI insights for customers
FourNet’s annual Digital Transformation Summit has heard that the main priorities for organisations over the next 12 months are improving customer experience (CX) (26%) and strengthening cybersecurity (17%).
This year’s event was attended by a record 250 FourNet customers and vendors.
Richard Pennington, CEO of FourNet, (pictured above) said: “Our annual Digital Transformation Summit is now the most important event we host for our customers and is fast-becoming a diary must-go for those who want to keep abreast of the latest in Cybersecurity and CX technology and to hear the best insights from world-leading experts.
A poll conducted at the event suggests that organisations feel that AI, state-backed bad actors, quantum computing, deep fakes and Elon Musk are among the biggest threats the world, and businesses, will face in future.
Manchester-headquartered FourNet is one of the fastest growing privately-owned technology companies in the UK, providing CX, communications, cloud, contact centre, managed service, cybersecurity and secure network infrastructure solutions. It works with some of the most secure and critical organisations in the UK, including more than 30 government departments and agencies.
