Almost all CIOs under pressure to improve their customer experience, yet more than half hindered by legacy IT
The majority (92%) of CIOs find integrating new communications with legacy systems a challenge, according…
Digital Transformation
Improving customer experience through robot therapy
Piergiorgio Vittori, Country Manager for Spitch, a leader in Call Centre Speech Technologies and Solutions,…
Cutting the queue with business mobility technology
Leigh Moody, Managing Director at SOTI UK discusses why businesses will need a mobility strategy…
How are field-based mobile applications driving a change in SMEs?
Swati Kungwani explains why field service mobile apps are becoming essential business tech if SMEs…
Digital transformation sees Thunderhead announcing recurring revenue and user growth
Thunderhead, the global leader in technology for Customer Engagement, Journey Orchestration, and Intent Analytics, announces…
How to strike the right balance of automation and human values in testing
Mike Callender, Executive Chairman, REPL Group, explains how the retail sector should strike the balance…
Legacy systems can still move with the times
By Guy Tweedale, regional VP, Rocket Software discusses why legacy systems need not be a…
Is the future of tech all about subscriptions?
Sam Jordan, Executive Vice President North America of Manifesto Growth Architects’ discusses whether the future…
Henkel Expands Scope of Global Partnership with Unisys for Secure Digital Workplace Transformation
Unisys Corporation (NYSE: UIS) today announced that Henkel AG & Co. KGaA, a global manufacturer…
Cyber Risk Considerations During the M&A Process
Jake Olcott, VP Government Affairs, BitSight, considers the cyber risks that businesses must consider in…