Using AI to create a frictionless experience for customers
Simon Black, CEO, Awaken, discusses the tech changes that can be used to create a…
AI
Lucidworks Announces Smart Answers, a Question Answering System That Enhances Chatbots and Virtual Assistants to Deliver Personalized Self-Service
Lucidworks, a leader in AI-powered search, today announces Smart Answers on Lucidworks Fusion. Smart Answers…
New reality: how VR training is the future of hazardous and frontline professions
The COVID-19 pandemic has prompted a shift in how we work, but for frontline workers…
NatWest Markets Chooses Dataiku’s Data Science and Machine Learning Platform to Democratise AI
Dataiku, one of the world’s most advanced Enterprise AI and machine learning platforms, today announces…
Celonis Puts AI to Work with Launch of New Operational Applications
Celonis, the market leader in AI-powered process mining and process excellence software, today launched the…
Could E-Coaching surpass E-Learning in the future of Staff Learning?
E-learning has been around for ages – so what’s so different about an e-coaching system?…
ServiceNow and AWS Launch Cloud Call Centre Solution
Amazon Web Services (AWS), the world’s most broadly adopted cloud platform, and digital workflow pioneer,…
Mode Media owner acquires intent data specialists Carbon DMP to merge technologies, enhance real-time revenue and analytics tools for publishers
Glam Holdings, owner of ex-billion-dollar Mode Media, BrideClick, and Glam Inc, has acquired data management…
IPsoft named a Leader in Everest Group Report on Intelligent Virtual Agent Technology Vendors
IPsoft, the largest independent leader in Enterprise AI, today announced that it has been positioned…
Global pandemic: how robotics can assist front line health workers
The world’s largest technical professional organization for the advancement of technology, the IEEE, explain why…