Customer Experience Archives - Page 2 of 9

The London-based technology company will unlock new capabilities for Blue Yonder, allowing retailers and logistics service providers to generate superior consumer experiences Blue Yonder, a...

Customer Experience Customer Service Engagement Tech

Salesforce for Customer Service: Delivering Exceptional Support

Mark Baker, UK Tech News Editor

In the world of modern business, providing exceptional customer service is a paramount goal. It's not just about addressing customer issues; it's about creating experiences...

Customer Experience News

FourNet launches sector-leading best-in-class 100-point benchmarking process

Mark Baker, UK Tech News Editor

Fresh approach and analysis a ‘key element’ in fast-growing tech firm’s end-to-end CX transformation service for customers FourNet, the digital transformation and customer experience specialists, have today...

Customer Experience Data & Analytics News

Shiseido Americas selects Amperity to transform first-party data strategy

Mark Baker, UK Tech News Editor

The Prestige beauty company deploys customer data platform to democratise data across the organisation to deliver personalised customer experiences and increase agility Amperity, the leading...

Customer Experience Employee Engagement News

Antavo and CarltonOne Join Forces to Improve Loyalty Program Engagement

Mark Baker, UK Tech News Editor

The partnership will allow businesses to offer third-party benefits to their customers through their existing rewards scheme. Antavo, the leading Enterprise Loyalty Cloud, and CarltonOne Engagement,...

Customer Experience E-Commerce News

Mapp Cloud Enhances its Magento Integration

Mark Baker, UK Tech News Editor

Newly upgraded integration empowers eCommerce brands to deliver insight-led customer experiences Mapp, the international provider of insight-led customer experiences today announced the enhanced integration for...

Customer Experience

Why You Should Include CX-Tech in Your Strategies: Enhancing Customer Experience for Success

Mark Baker, UK Tech News Editor

As customer expectations remain at record levels, businesses must adapt and adopt innovative technologies to stay competitive and meet them head-on. One such technology that...

Case Studies and Partnerships Customer Experience Industry News

The ALDO Group chooses Fluent Commerce to bolster customer experience

Industry Press Releases, Articles & News

The ALDO Group has chosen Fluent Commerce’s distributed Order Management System (OMS), Fluent Order Management, to assist them with evolving into an intelligent supply chain...

Customer Experience Industry News Tech Thought Leadership

The cost of poor CX and how to turn it around

Industry Press Releases, Articles & News

Written by Nicky Hjerpe, Product Marketing Manager at Netcall In the current economic climate, businesses are facing a multitude of challenges, including inflation, disrupted supply...

Customer Experience Industry News

Nike Expands Relationship with Cognizant to Manage its Global Technology Operations

Industry Press Releases, Articles & News

New Agreement Expected to Help Transform and Manage the Retailer’s Customer, Employee and Partner Experiences Globally Cognizant (NASDAQ: CTSH) today announced a new agreement to...

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