customer service Archives

Workato® and Reltio Expand Partnership to Deliver Data Unification, Management, and Activation for Enterprises

Industry Press Releases, Articles & News

Announcing the launch of Workato Data Hub Powered by Reltio to activate trusted real-time data in business applications, processes, and more. Workato®, the leading AI-driven...

Industry News

Reltio Customer 360 Data Product Pioneers New Era of AI-powered Data Unification

Industry Press Releases, Articles & News

The first in its series of 360 Data Products, the latest AI innovations power enterprise business initiatives with trusted, real-time, 360-degree views of customers –...

Industry News

HGS enables Form1 Partners to bring best in class, cutting-edge solutions to clients

Industry Press Releases, Articles & News

Hinduja Global Solutions (HGS) (listed in BSE & NSE), a leader in technology-led customer experience (CX), has partnered with Form1 Partners, the leading commercialisation partner...

Industry News

CX Experts Create New AI-Generated ‘Magical World of Customer Service’

Industry Press Releases, Articles & News

Customer experience experts, CallCare, have released a series of images depicting the ‘magical world of customer service’ to help demystify the process and reveal five...

Industry News

Banks can’t control inflation, but they can control their customer relationships

Industry Press Releases, Articles & News

Written by Nick Delis, Senior VP of International and Strategic Business at Five9 In the cost-of-living crisis, every penny counts. With mortgage rates at their...

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PCI Security Standards Council welcomes PCI Pal CISO to its Board of Advisors

Industry Press Releases, Articles & News

PCI Pal® (LON: PCIP), the global SaaS provider of secure payment solutions for business communications, is pleased to announce that its Chief Information Security Officer...

Industry News

iVendi Delivers Connected Retailing Experience with Freshworks

Industry Press Releases, Articles & News

Earlier this month, Freshworks Inc. (NASDAQ: FRSH) announced that its customer iVendi, the international market leader in connected motor retail technology, uses Freshdesk™ to deliver...

Industry News

Harnessing the power of data analytics to transform customer experience

Industry Press Releases, Articles & News

Written by Andrew Stevens, Principal at Quadient Communicating with customers over the right channel, at the right time, and with the right message is one...

Latest News

Ripple’s XRP: What lies ahead in 2024 amidst market volatility

Panasonic’s KAIROS Platform Delivers A Competitive Esports Advantage for University of Staffordshire

Culture15 shortlisted for InfoWorld’s 2024 Technology of the Year Awards

What Every Contractor Needs to Know About Using an Inside IR35 Calculator

From Cost to Value: How Quality Certification Transforms Business Operations

EvoPrimeX Review 2024: Scam Exposed By UK Traders!

Cohesity Appoints Seasoned Product Leader Vasu Murthy as Chief Product Officer

What Are The Best Crypto Casinos? We Find The 5 Best Bitcoin Gambling Sites To Play In 2024! Latest List Of Best Paying Crypto Casinos!

The Benefits of Pay-Per-Click (PPC) Marketing for Lead Generation

IBM Brings Apptio Product Portfolio to the Microsoft Cloud to Help Organizations Make Informed Technology Planning Decisions

Workato® and Reltio Expand Partnership to Deliver Data Unification, Management, and Activation for Enterprises

Reltio Customer 360 Data Product Pioneers New Era of AI-powered Data Unification

HGS enables Form1 Partners to bring best in class, cutting-edge solutions to clients

CX Experts Create New AI-Generated ‘Magical World of Customer Service’

Banks can’t control inflation, but they can control their customer relationships

PCI Security Standards Council welcomes PCI Pal CISO to its Board of Advisors

iVendi Delivers Connected Retailing Experience with Freshworks

Harnessing the power of data analytics to transform customer experience