November 2023 - UK Tech News

AI Cybersecurity HR HR News HRDs and Technology

21 November, 2023 – SS&C Technologies Holdings, Inc. (Nasdaq: SSNC) today announced SS&C Blue Prism has been named a Leader and a Star Performer in...

Beyond phishing: The Top Employee Security Risks You’re Probably Not Measuring

News Payments Tech Thought Leadership

Written by Frederick Coulton, Head of Product at CultureAI While we all know email is a big target for attackers, it’s important to remember that...

From Payment Optimisation to Personalisation

Written by Galit Shani-Michel, VP of Payments, Forter Customers expect their entire purchase journey to be seamless, smooth and feel part of a coherent, cohesive whole....

Protokol: Textiles Industry Feeling the Heat on Digital Product Passport Regulation

New research by blockchain & web3 solutions developers Protokol shows a surge in interest amongst textiles companies to get ahead of upcoming upcoming regulations from...

New communications standard launches to help utilities manage growth in renewables and EVs

The OpenADR Alliance has launched a new version of its OpenADR communications standard. OpenADR 3.0 is designed to support utilities, operators, aggregators, and customers as...

Making tech human with boxxe, CRN’s Public Sector Value Added Reseller of the Year.

boxxe, leading provider of hardware, software and managed IT services, is delighted to announce its big win as Public Sector VAR of the Year at...

Cytora Collaborates with ZestyAI to Bolster Commercial Property Underwriting with Integration of Climate Models

Cytora, the leading digital risk processing platform, is pleased to announce a partnership with ZestyAI, a pioneer in leveraging artificial intelligence for property risk assessment....

Customer Service News

The Key To CSAT Is To Practise What You Preach

Business Tech Telecoms News

CSAT is short for ‘customer satisfaction’ and is a key performance indicator that tracks how satisfied customers are with your organisation’s products and/or services. Often...

New Research Reveals Brits Prefer Traditional Phone Calls to Emails for Customer Support

DevOps News Software Development

69% of Brits will contact a business via phone call first before trying other methods when seeking assistance Direct phone calls are the preferred method...

Securing the Shifting Sands. Embracing DevSecOps for Agile and Resilient Software Development.