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Berlin, 16th October 2024 A leading digital agency is launching its cutting-edge AI-powered training simulator, COSMART AVA, at the 14th Annual Sales Force Effectiveness and...

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FourNet & Alzheimer’s Society in the finals at European Contact Centre and Customer Service Awards 2024

Mark Baker, UK Tech News Editor

Digital transformation and customer experience specialists, FourNet, and leading UK dementia charity, Alzheimer’s Society, have reached the finals at the prestigious European Contact Centre and Customer Service Awards...

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How operational research improved NHS urgent care decisions in the South West

Mark Baker, UK Tech News Editor

Written by Navonil Mustafee, Professor of Analytics and Operations Management at the University of Exeter. In 2016/17, after several years of stability, performance against NHS...

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West Suffolk Hospital Cuts Waiting List With New Technology Integration

Mark Baker, UK Tech News Editor

DrDoctor’s new partnership with MBI Health sees integration of DrDoctor’s Quick Question tool applied to support trusts with hospital waitlist validation DrDoctor, the UK’s leading...

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