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The End of IVR and DTMF in Telephone Payments as Security AI Revolution Begins!

Gala Technology announces SOTpay, an innovative solution introducing advanced AI into the realm of telephone payments. The breakthrough service boasts advanced security measures, ensures PCI DSS compliance, offers seamless integration, and much more, positioning SOTpay as a game-changer in the industry.

Gala Technology, a leading pioneer in payment solutions, is delighted to re-launch SOTpay, a cutting-edge technology set to redefine the world of telephone payments. leveraging authentication data, artificial intelligence (AI) and machine learning (ML) to review transactions made by payment cards, either allowing them to proceed or flagging them as suspicious advanced AI security measures and unmatched compliance, SOTpay signifies the dawn of the future in secure and seamless transactions.

The necessity for augmented security in card-not-present transactions has recently gained significant recognition among compliance officers. As a result, the industry is gradually adopting digital pay-by-link technology. This ingenious approach, powered by AI, delivers enhanced security while maintaining a seamless customer experience. Businesses are moving away from the traditional IVR and DTMF, providing a more secure payment environment by adopting the digital pay-by-link technology.

SOTpay, designed with versatility in mind, doesn’t merely manage credit card payments and Open Banking transactions. It extends its capabilities to various channels, such as email, SMS, live chat, WhatsApp, and social media, enabling businesses to accept payments from a wider customer base and maximise revenue opportunities.

Offering this extraordinary flexibility and convenience at an astonishingly affordable price starting from just £19.99 per month, SOTpay is accessible to businesses of all sizes, ensuring the benefits are not a burden on the pocket.

SOTpay offers multiple advantages beyond enhanced security and versatility. Lower transaction fees and the elimination of fraud-related chargeback risks offer businesses considerable cost savings, allowing them to maximise profitability and streamline operations. SOTpay can be powered by QR codes for customer present transactions, removing the need for desktop card machines.

One unique feature of SOTpay is the ability for the agent to monitor the payment journey of the transaction from start to finish, setting it apart from other pay-by-link technologies.

Recently, Gala Technology announced seamless integrations with popular accounting platforms Xero and QuickBooks. This integration further improves the payment journey, providing businesses with a robust solution to manage payments, invoices, and financial data, significantly enhancing efficiency and accuracy in reconciliation.

Jason Mace, the multi-award-winning CEO of Gala Technology, commented, “At Gala Technology, we are thrilled to offer SOTpay as a game-changing solution for phone payments. By integrating AI security, smooth integration of credit card and Open Banking payments, and the potential for significant cost savings, SOTpay allows businesses to embrace the future of transactions with confidence.”

SOTpay ensures PCI DSS compliance and offers a fully secure platform, safeguarding sensitive customer data throughout the agent attended or unattended payment journey. It enables secure payments without exposing sensitive credit card information within the work environment, thereby enhancing security and alleviating concerns about compliance and data breaches.

SOTpay’s groundbreaking features have earned it accolades within the payment industry, leading to numerous prestigious awards for Gala Technology. The platform’s robust security measures, seamless integration capabilities, and dedication to compliance have been widely acknowledged.

As the payment industry evolves, Gala Technology remains at the forefront of innovation, spearheading the transformation of transactions. By leveraging AI-driven security, Open Banking, and a commitment to compliance, Gala Technology is revolutionising the way businesses handle payments.

To explore more about SOTpay and Gala Technology’s pioneering solutions, visit