Lufthansa Group and NTT DATA Win International Project of the Year at London GSA Awards

NTT DATA Services, a recognised leader in global technology services, last week announced that it was awarded a prestigious Global Sourcing Association (GSA) award for the delivery of cloud transformation services at Lufthansa Group.

Lufthansa Group made the strategic decision to migrate Microsoft services to Microsoft Office 365 (O365) and engaged NTT DATA as a single strategic partner to effectively drive this transformation to O365, delivering the migration of the exchange mail users to Exchange Online. The Lufthansa Group includes more than 400 subsidiaries with a complex infrastructure through a mix of integrated and standalone environments. They needed an experienced IT service provider capable of validating the tenant configuration, defining the migration approach and efficiently managing the migration of over 93,000 mailboxes. With a local onsite consultancy in Frankfurt supported by its migration practice in Romania, NTT DATA has migrated over 45,000 mailboxes to O365 in six months.

The main objective was to migrate the Lufthansa, Swiss Airlines and Austrian Airlines mailboxes to O365, looking to achieve increased staff productivity through email access via the Cloud, improved service uptime and reduce infrastructure costs through significant decommissioning of the legacy Exchange On-Premise estate.

Steve Beyermann, Vice President, Lufthansa Group, Digital Workplace Services said:

“Congratulations to the team on this award. NTT DATA has been instrumental in the transition of our Exchange mailboxes onto our global tenant, they have been fully engaged from the outset, taking ownership for the architectural design and defining the migration approach. NTT DATA overlaid their migration activities with meticulous planning, strong governance and systems integration, to ensure a successful global project for both Lufthansa Group and NTT DATA.”

Simon Winter, Vice President and Regional Head, NTT DATA Services EMEA, said of the partnership,

“We are delighted to see NTT DATA and Lufthansa Group receive this recognition for International Project of the Year, and it is a very fitting way to recognise the partnership and success of this project.”

Accepting the award at the ceremony were Birgit Dippelreiter, head of O365 service and Thomas Höfinger, O365 project manager from Lufthansa Group, alongside Rob Diggins, senior delivery director of infrastructure consulting and integration, Anand Narayanswamy, client partner and Mike O’Farrell, enterprise consultant, from NTT DATA.

By applying the latest technologies and R&D excellence, and never losing sight of the client’s needs, NTT DATA helps to deliver true business transformation. The success of the Lufthansa Group project is testament to this approach. The result was a resilient, international data solution that accurately identified migration batches where user mailbox dependencies are calculated and migrated at the same time, giving Lufthansa Group a seamless and comprehensive migration.

The Global Sourcing Association (GSA) is the industry association and professional body for the global sourcing industry. A not-for-profit membership association which serves to share best practice, trends and connections across the globe.