Uberall, the leading provider of ‘Near Me’ Brand Experience marketing solutions, today announced the appointment of André Czerny as Senior Vice President Customer Success. In his new position, Czerny will help further Uberall’s company growth through developing relationships with its customers and partners, bringing years of relevant experience from leading SaaS companies to the role.
Czerny joins Uberall after many years in customer success and change management positions at leading technology SaaS companies, including Salesforce and Microsoft. At Salesforce, formerly known as Demandware, Czerny helped design and build the company’s European customer success programme for its Commerce Cloud platform, and was later responsible for the complete Renewal Revenue Stream for the company’s DACH and Nordic regions. At Microsoft’s Customer Success Unit, Czerny led the Business Applications Team, supporting enterprise customers through strategic change management in their digital transformation from on-premise to the cloud.
“We are very pleased to be welcoming André to the team at Uberall,” said Florian Hübner, founder and CEO of Uberall. “His extensive SaaS knowledge and expertise, as well as his impressive track record of driving change and progress in global companies through successful customer relationships, makes him exactly the right fit for us as we continue to scale up as a company.”
“Building a trusted, sustainable business relationship with customers and partners is central to Uberall’s continued success,” said André Czerny, SVP Customer Success, Uberall. “My aim is to integrate business partners as well as customers into the customer success framework so that we can sustain and expand Uberall’s market-leading position. I’m thrilled to be a part of Uberall’s scale-up process and look forward to further developing value-focused customer relationships to help our customers realise their ‘Near Me’ brand experience.”