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New technology partnership bolsters leading US restaurant food ordering platform’s delivery management services

Dublin-headquartered VROMO, which provides delivery management software for restaurants across the globe, has been appointed by leading US online food ordering platform Olo as its technology partner for delivery and driver management.

As demand for efficient restaurant delivery continues to soar, the partnership means that orders made through Olo’s cloud-based food delivery platform now seamlessly populate on VROMO for industry-leading delivery management and driver communication.

With this integration, Olo’s restaurants now have the ability to locate pick-ups, interact with their drivers in real-time, and automatically dispatch orders. Using geofence technology, the driver experience becomes automated through VROMO’s driver app, resulting in accurate in-depth data.

In addition to cost savings achieved through greater efficiencies, the technology also enables restaurants to take ownership of the delivery experience and enhance customer satisfaction.

Olo provides more than 300 multi-location restaurant brands with a white label platform for on-demand ordering and delivery.

VROMO CEO Alan Hickey said: “VROMO has been developed to enable restaurants to meet consumer’s high expectations when it comes to food delivery, efficiently controlling their whole delivery experience.

“Alongside Olo’s industry leading ordering processes the partnership sees us able to offer a truly seamless process that is enabling business to not only survive but thrive.  Key benefits include being able to manage more deliveries with fewer drivers as there is less driver downtime or waiting, real-time communication with customers, delivery performance data and greater customer retention.”

Mr Hickey adds: “As a new but fast growing entrant to the market, our partnership with Olo has enabled VROMO to extend our network and credibility, and working with the team at Olo has been a pleasure. They have already provided us with hugely valuable connections, and exposure to major brands in the US.”

Josh from The North Star Cafe is one of Olo’s clients and had this to say about the partnership: “The VROMO and Olo cooperation has been nearly seamless. This partnership has proven to be a wonderful and indispensable component of our growing self-delivery operation.”