Experts on Demand gives customers the ability to plug skills gaps, focus on their business priorities and tap into guidance, advice and support as and when needed.
Experts on Demand is a monthly subscription-based Atlassian consultancy service designed to provide teams with coaching, mentoring, and advice. Working on a credit basis, with each credit granting access to a solution expert for up to half a day, this unique service means that organisations can now access Atlassian experts and consultancy services on an ad-hoc basis.
The service offers a range of consultancy services such as one-to-one coaching and mentoring, optimisation and configuration, health checks and problem-solving, process improvements, consultant-led training sessions and Q&A sessions with an expert.
There are also a range of consultancy services in this new offering include solution design for digital transformation programmes, Agile/SAFe best practices, ITIL/ITSM/eSM best practices, continuous improvement, as well as prototyping and managed adoption.
“We launched this service in response to increasing customer demand and, in a matter of weeks, we already have a number of beta customers benefiting from it,” says Gary Blower, Solutions Architect, Clearvision.
“Knowing that it will typically be the small-to-mid sized organisations that will utilise the service most frequently, we based it on a subscription model as the cost per hour or day is lower. This enables customers to plan more effectively, as each credit grants access to a solution expert for up to half a day. Additionally, organisations can budget for this, rather than have unexpected costs at the end of the month, our fixed cost price puts them in control, and they aren’t hit with any nasty surprises,” Blower adds.
Experts on Demand is available in three packages: Starter, Annual, and Enterprise.
- The Starter package is for small/medium teams looking to expand their Atlassian usage with minimal commitment and investment. It includes one credit per month for six months.
- The Annual option is for teams with well-defined needs and objectives looking to benefit from the knowledge and availability of an Atlassian expert. It includes two credits per month on an annual basis.
- The Enterprise package is for large teams with strategic requirements in need of bespoke solutions without limitations or constraints. It includes unlimited monthly credits on an annual basis.
In the current economic climate, among the many ‘hard-to-fill’ and skills shortage vacancies in 2020 were IT programmers and software developers. As businesses look to digitally transform so demand for IT skilled professionals and developers continues to outperform supply. In fact, a recent article from Deloitte suggests that less than half of executives believe they have the skills to compete and lead within the digital economy.
Experts on Demand will help to fill that gap and ensure that organisations have the specialist skills, knowledge, support and expertise that they need in order to compete and remain relevant – both now and in the future.
For more information on Clearvision, visit www.clearvision-cm.com.