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Indue Partners with BioCatch to Provide Financial Institutions Across Australia and New Zealand With Access To World-Class Fraud Detection Powered By Behavioral Biometrics.

BioCatch, the pioneer in behavioural biometrics, advanced fraud prevention technology, is pleased to announce they are now partnering with Indue, the leading end-to-end payment solution provider in Australia and New Zealand. This new partnership enables Indue’s network of financial institutions, retailers, and non-profits to leverage BioCatch’s best-in-class technology to help protect their customers from fraud attacks and cybercrime.

BioCatch analyses a user’s physical and cognitive digital behaviour to distinguish between genuine users and cybercriminals to detect fraud and identity theft while improving customer experience. Indue’s network of customers will now be able to provide their users with a frictionless digital experience empowering safety and trust between the financial institutions and their customers.

BioCatch’s category-defining behavioural biometrics technology helps protect many of the world’s largest financial institutions, their clients and their clients’ assets from online banking fraud and other types of criminal activity, including sophisticated social engineering voice scams.

“The explosion of new consumers of digital banking services over the last year has accelerated the need for technologies that can offer strong fraud protection with minimal disruption to users,” says Richard Booth, BioCatch Head of APAC. “BioCatch is committed to supporting Indue’s banking customers and expanding the standard in digital banking by providing best-in-class fraud protection and seamless user experiences. We are pleased to partner with Indue to leverage behavioural biometric technology for their clients, allowing financial institutions of any size to protect their clients and provide enhanced digital user experiences.”

Indue Chief Risk Officer Jane Hinton said the new partnership with BioCatch will enable Indue to tap into the value of world-leading fraud protection analytics technologies to enhance the safety, security and trust of customer’s online transactions and digital banking.

“In today’s digital world, detecting and preventing fraud & mitigating the impact of social engineering scams is important as ever, so we are very pleased to be partnering with BioCatch to integrate advanced biometric technology into our payment solutions,” Ms Hinton said.

“We want to minimise the risk and maximise the security of online banking and embedding BioCatch’s best-in-class behavioural biometrics technology into our end-to-end payment solutions will create a seamless and safe digital experience for users.

“Most importantly it will provide additional peace of mind that online transactions through Indue’s payment platforms are secure and safe from the ever-growing threats of online financial crimes.”

BioCatch solutions monitor user behaviour throughout the account lifecycle, at origination and continuously throughout each online session, to identify risk by analysing actions such as mouse movements, typing cadence or interaction with the screen. Leveraging AI to deliver a risk score, BioCatch identifies and alerts the bank to genuine or fraudulent behaviour. The technology helps ensure banking customers are provided with a secure and seamless digital experience.