New cloud-based communications platform offers advanced features and secure UCaaS services
Alcatel-Lucent Enterprise, a leading provider of communications, networking and cloud solutions tailored to customers’ industries, has launched Rainbow™ Hub by Alcatel-Lucent Enterprise in the UK, combining its popular Unified Communications (UC) and PBX solutions in a fully cloud-based service.
The comprehensive Unified Communications as a Service (UCaaS) solution enables end users to leverage the benefits of a cloud-based platform while enabling channel partners to offer advanced services without the complexities of managing operations.
By eliminating the need for physical PBX systems, the associated on-premises maintenance and upgrades are removed so businesses can reallocate resources to critical processes and adding value.
Ideal for end users seeking a cloud-based communications solution, Rainbow Hub™ offers a user-friendly, all-in-one telephony, video and group messaging conference experience that can be accessed from anywhere.
Key features of Rainbow Hub include full UC functionality, rich telephony services, advanced mobility options, extensive welcome and attendant services, detailed analytics, and seamless integration capabilities. Moreover, Rainbow Hub empowers channel partners to retain ownership of their customers and invoice them directly, reinforcing their customer relationships.
Rainbow Hub also features uncompromising security standards. All traffic within the platform is encrypted end-to-end, ensuring the highest level of data protection and privacy for users.
Moussa Zaghdoud, EVP of Cloud Communications Business Division at Alcatel-Lucent Enterprise, said: “The introduction of Rainbow Hub to the UK market marks a significant milestone for ALE and the UCaaS industry. With Rainbow Hub, our channel partners can leverage their own traffic and effortlessly deploy and manage customers through our intuitive Rainbow admin interface. To this end, these customers can enjoy the benefits of full UcaaS services and a smooth transition to the cloud without the need for costly training or upskilling.
“As more and more businesses recognise the value of cloud-based communications solutions, we are focused on making Rainbow Hub the preferred choice for customers seeking reliable, feature-rich, and secure UCaaS services.”
Rainbow Hub is available across multiple platforms, including iOS, Android, PC, Mac, and web, ensuring accessibility and flexibility for users. Its open-source architecture allows seamless integration with existing systems to leverage previous investments while improving the user experience.