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Modernising Infrastructure With IT Professional Services

Written by Patrick Keuller, VP, BU Operations & Strategy, Park Place Technologies

The modern landscape of technology is still changing, largely driven by the rapid advancements in advanced technology, like artificial intelligence (AI). The skyrocketing adoption of AI by businesses and consumers is reshaping nearly every industry and redefining IT infrastructures. Companies are now more dependent than ever on robust IT systems to support the growing demands of AI applications, from machine learning models that require vast amounts of data storage to real-time analytics that necessitate lightning-fast network performance.

Take, for instance, a global retail chain that wants to integrate AI-driven inventory management. The system’s need to process vast datasets in real-time would require scalable data storage solutions and enhanced network capabilities. Without optimising the company’s IT infrastructure to support this advancement, the network would not be able to keep pace with the rapid influx of data and the need for instantaneous processing and response.

Another example –– a healthcare provider planning to use an AI-driven solution for predictive diagnostics would require substantial computational power to fully implement it. To avoid grappling with unnecessary challenges, like ensuring data security, managing network traffic, and maintaining system reliability, optimising its IT infrastructure is a necessary first step for smooth onboarding, integrations, and adoption.

These examples underscore the pressing need for organisations to better understand the limitations and opportunities of their IT infrastructure. The rapid adoption of AI and other emerging technologies has incredible business implications; but they also present significant challenges. Companies must ensure their IT systems are capable of supporting these innovations to fully leverage their potential.


As these hypothetical examples of AI adoption in retail and healthcare demonstrate, the complexity and scope of modern IT projects can be daunting. Internal IT departments often face immense pressure to keep pace with rapid technological advancements and the continuous need for innovation. The challenge lies not only in adopting new technologies but also in integrating them seamlessly into existing systems while maintaining operational stability and security.

The pace of change means that IT teams must have access to the latest skills and knowledge to optimise their systems. Relying solely on internal IT teams to keep up with these advancements can divert attention from other critical tasks. To add to that, the global nature of modern business operations adds another layer. Companies need an IT infrastructure that is not only cutting-edge but also capable of supporting global operations, which involves dealing with different regulatory environments, security standards, and connectivity issues across various regions.

Given these challenges, many organisations find value in supplementing their internal IT departments with a professional services provider. An infrastructure managed services partner can help teams stay focused on key strategic initiatives, maintain compliance, and fill skills gaps. These partners provide the capabilities, expertise, and tools necessary to effectively manage and optimise complex IT projects.


One critical area where professional services bring immense value is data centre relocation and deployment. As organisations and technology evolve, data centre needs change. Making these upgrades and changes without disrupting business hinges on careful planning to anticipate challenges and develop contingency plans.

Working with experts in this vertical comes with numerous service benefits. These providers bring deep knowledge to handle all technical aspects with precision, ensuring maximum uptime and minimal business disruptions. By managing the logistics of the move, professional services partners allow internal IT teams to stay focused on daily operations to ensure those activities don’t falter.

These services not only add cost-effective expertise and resources to internal teams, but also help better align the project with broader business goals. This ensures that the infrastructure is robust, scalable, and capable of supporting future growth.


Another key domain in which to leverage professional services is wireless network design. With increased network speed, usage, and function, the need for reliable, high-performance wireless connectivity grows. Modern wireless infrastructure is essential to maintain efficiency and productivity.

Wireless network transformation is a complex task that requires understanding existing network weaknesses, predicting future needs, and designing scalable solutions. Internal IT departments often face challenges due to limited budgets, staff, experience, and time. Without specialised expertise, the risk of downtime, security vulnerabilities, and implementation errors increases significantly.

Engaging professional services partners for wireless network transformation is highly advisable. These services help mitigate risks, reduce disruptions, and offer scalable, flexible solutions that align with organisational goals and manage costs effectively. Companies looking to upgrade their wireless networks can also benefit from working with a professional services provider because they also offer a modular way to wireless transformation, versus a complete overhaul. These solutions are tailored to suit the immediate and long-term needs of the organisation.


Beyond data centre relocation and wireless network transformation, other IT projects can have a significant impact on infrastructure optimisation. These include Remote Hands services, which provide on-demand dispatched technical resources to perform a variety of onsite IT infrastructure-related tasks, and IMAC-D (Install, Move, Add, Change, or Dispose) services that alleviate the high cost incurred by organisations utilising internal IT staff to perform routine tasks.

The opportunities to incorporate professional services providers into your IT department are significant, regardless of your organisation’s size or immediate needs. Budgeting and planning for these services to augment an internal IT team can help reduce costs, avoid burnout, and prevent unnecessary headaches, while maximising performance and uptime.

With large-scale projects, such as data centre relocation or wireless network transformation, collaborating with professional services allows internal teams to leverage specialised expertise, ensuring these initiatives are executed smoothly and efficiently. This type of partnership not only prevents business and service disruptions but also enhances the overall capabilities and effectiveness of IT.

Ultimately, the collaboration between internal IT teams and professional service providers creates a more resilient and agile IT environment, ready to meet the demands of an ever-evolving technological landscape.