LONDON, UK — 7 February, 2024 — Amplitude, Inc. (Nasdaq: AMPL) today announced the expansion of its Digital Analytics Platform to include Session Replay, new experimentation capabilities, and simplified event tagging. With Session Replay, Amplitude now combines qualitative and quantitative data to help companies understand the “why” behind user behaviour. New Experiment capabilities help teams build more personalised websites and campaigns. Visual tag editor lowers the barrier to entry for companies getting started with data collection and instrumentation. Alongside redesigned pricing options to meet the needs of organisations of all sizes, these new capabilities help companies see everything their customers do, understand what drives growth, and build better products—all in one platform.
In today’s market, the experience a customer has with a digital product or website directly impacts the success of that business. That’s why organisations need to have a clear and connected understanding of customer behaviour. These insights are the foundation for creating personalised experiences that allow organisations to attract, engage, and retain customers.
The new features of Amplitude’s platform include:
Session Replay: Session Replay helps companies visualise the user journey through the product, showing what customers like and where they get stuck. Integrated with Amplitude Analytics, organisations gain access to both qualitative and quantitative insights to fix issues, drive greater conversion, and ultimately, improve the customer experience. Session Replay is generally available today.
Experiment for web: Deliver personalised experiences with new web experimentation capabilities. Easily test multiple landing pages to optimise web and campaign performance. Paired with Amplitude Analytics, teams gain a holistic understanding of what impacts customer behaviour and how to deliver experiences that drive growth. Experiment for web will be generally available in the first half of 2024.
Visual tag editor: Visual tag editor automates the data collection and instrumentation process to help teams intuitively track website or app activity. Visual tag editor will be generally available in the first half of 2024.
“Understanding customer behaviour is the key to building successful products and enabling businesses to thrive,” said Francois Ajenstat, Amplitude’s Chief Product Officer. “With these new capabilities, we’re bringing the next generation of digital analytics to market, combining qualitative and quantitative insights and simplifying how companies get started with Amplitude. With a single platform that is easy to use and easy to scale, every company can deliver better customer experiences that drive growth.”
“We needed a centralised platform that made data visible to everyone in our organisation, even if they had no previous experience with analytics. With Amplitude, we got that and more,” said Leia Schultz, product manager at Homebot, a real estate finance education portal. “Amplitude has put data at the centre of our decision-making process. We can analyse behaviour, make iterative changes, and quickly communicate the impact of our design changes, ultimately giving us confidence in our decision-making.”
With plans for organisations of all sizes, companies can get all the tools they need at once or start small and scale as their business grows. Plans include:
Free: Easily discover and report on user behaviour insights to make smarter product decisions with the Free plan.
Plus: Answer questions, experiment, and deliver personalised experiences faster with a powerful suite of products—without the forced add-ons.
Growth: Drive results and revenue with advanced analytics, custom metrics, and dedicated customer support.
Enterprise: Leverage trusted data at scale with enterprise-grade security features for companies with complex needs and controls.
Learn more about the Amplitude Digital Analytics Platform on the Amplitude blog and calculate ROI and business value using the Total Economic Impact™ of Amplitude calculator. Get started today: https://amplitude.com/
Amplitude is a leading digital analytics platform that helps companies unlock the power of their products.
Nearly 2,500 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike’s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behaviour, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s 2024 Winter Report. Learn how to optimise your digital products and business at amplitude.com.