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AI, 5G Will ‘Drive the Technology Revolution,’ According to CompTIA Emerging Technology Community

Technology solutions built around artificial intelligence (AI) and 5G wireless networks will have the biggest impact on companies involved in the business of technology in the coming years, according to the Emerging Technology Community of CompTIA.

AI and 5G lead the community’s third annual list of the emerging technologies that offer the most immediate opportunities for tech firms to generate new business and revenues.

“Our ranking represents a consensus viewpoint that emerged after some spirited debate and discussion with the community,” said Michael Haines, director of partner incentive strategy and program design for Microsoft and chair of the CompTIA Emerging Technology Community.

“We’re not proposing that every solution provider and channel partner needs to immediately add these technologies to their menu of products and services,” Haines added. “But these innovations will have a sweeping impact on the business of technology. Companies need to prepare now for the sea-changes ahead.”

AI and 5G each moved up one spot from last year’s list. The internet of things (IoT), number one in 2019, ranks third on the community’s 2020 list.

“Both technologies will have an enormous impact over the next few years and both will drive the technology revolution,” said John Rice, president of Think Channel, LLC and member of the CompTIA Emerging Technology Community Executive Council.

“Of the two, AI is probably going to have the most short-term impact as it becomes embedded in almost every software system and is used in process automation to make increasingly smarter systems,” Rice continued. “5G’s effect will take a little longer to be seen, but will be no less impactful, providing the increased speed and decreased latency to give other technologies the foundation they need to reach their potential.”

Augmented and virtual reality and biometrics also moved up on the 2020 list, while blockchain and robotics slipped a few positions. Natural language processing and quantum computing were added to this year’s list. Drones and 3D printing dropped out of the top 10.

CompTIA Emerging Technology Community
Top 10 Emerging Technologies for 2020

2020 2019
1. Artificial Intelligence 1. Internet of Things
2. 5G 2. Artificial Intelligence
3. Internet of Things 3. 5G
4. Serverless Computing 4. Serverless Computing
5. Biometrics 5. Blockchain
6. Augmented Reality/Virtual Reality 6. Robotics
7. Blockchain 7. Biometrics
8. Robotics 8. 3D Printing
9. Natural Language Processing 9. Virtual Reality/Augmented Reality
10. Quantum Computing 10. Drones

To learn more about the Top 10 Emerging Technologies list and view the infographic visit

The CompTIA Emerging Technology Community includes industry executives and thought leaders who have both a keen sense of new technologies, and insight into how to create business opportunities and transform business operations. To learn more about the community and get involved with the group visit